Shipping policy

Shipping Policy

Processing Time All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or public holidays.

New Zealand Shipping We offer standard shipping throughout New Zealand. Estimated delivery time is 2-5 business days after dispatch. Free shipping is available on orders over $110.

International Shipping Some of our products are shipped Internationally from overseas to NZ. International orders typically arrive within 14 business days depending on your location. We will make contact with you to advise you of the estimated delivery time of your item. Please note that customs duties and taxes may apply and are the responsibility of the customer.

Order Tracking Once your order has been dispatched, you will receive a confirmation email with tracking information.

Lost or Delayed Parcels If your order hasn't arrived within the estimated timeframe, please contact us at hello@boutiquelanenz.com and we'll do our best to help.

Contact Us For any shipping enquiries, please reach out to us at hello@boutiquelanenz.com.